Remote work for civil servants
Remote work for public servants: How to organize effective and secure remote work. Learn tools and strategies for a successful transition to the new format
- Available all the time
- Course language: English
- Certificate of completion
- The course lasts 14.5 hours (0.47 ECTS credit)
About this course
The modern world is changing rapidly, and with it, we are changing too. People, communities, states. This world requires us to be ready to respond to challenges. Move forward, rather than slow down, to gain new knowledge, to achieve new goals, to work hard, to build a future that will be worth our efforts. Today, our government agencies and local governments are shifting to remote work. These are the new requirements of the modern world. Following these requirements, we set up e-document management, create comfortable conditions in our own remote office. We can provide access to information, external and internal communication to all parties involved. The willingness and desire of all participants to perform their work duties responsibly, efficiently and promptly is the key to success. In this course, we will talk about all the stages of shifting to remote work for civil servants and local government officials. We will dive into legislative peculiarities and models of such work. Together we will understand how quickly to set up an efficient and safe workplace remotely. Learn about the exciting tools and capabilities of modern digital space. We will pay great attention to the emotional component and overcoming stress. Let’s work together! Please note that this course is part of the overall short-term training programme for civil servants and local government officials, “Organization of civil servants outside the administrative building of the state body”, accredited by the National Civil Service Agency. The programme consists of two parts: compilation of the online course “Distance work fro civil servants”, certificate programme on the educational platform Prometheus and practical work in the Ukrainian School of Governance (USG). Registration for training under the general short-term programme “Organization of work of civil servants outside the administrative building of the state body” is available by the link: https://usg.org.ua/. The course was created by the United Nations Development Program in Ukraine with the financial support of the Federal Government of Germany through the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH in partnership with the Prometheus NGO and the Ukrainian School of Government.
Partners and donors of the course
This course is suitable for
CIVIL SERVANTS AT ALL LEVELS
who want to master new methods of effective remote work, set up electronic document management, and ensure reliable communication between all participants in the workflow.
Local government officials
who need knowledge of legislative features and practical tools for organizing work outside the administrative building of a government agency.
Managers and employees of enterprises
who want to introduce or improve remote work in their organizations using digital communication and management tools.
Specialists in public administration
that develop or implement training programs for civil servants, in particular in the context of blended learning and distance learning.
Students, teachers and representatives of small and medium-sized businesses
who are interested in organizing remote work
Course program
Topic 1. Legal aspects of organizing remote work of civil servants and local government officials
1 lecture ·
The list of documents on remote work and general description for civil servants.
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Video 1
Topic 2. Electronic document management: opportunities and limitations of remote work
1 lecture ·
Fundamental tools and procedures of applying e-document management during the remote work.
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Video 1
Topic 3. Safe data management in remote access
3 lectures ·
Safety informational rules applied during the remote work. The regulatory framework for the informative work.
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Video 1
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Video 2
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Video 3
Topic 4. Information as the subject of the civil servant’s activity
1 lecture ·
Theoretical analysis of data in terms of civil servant’s routine. Examples of systematic work with information.
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Video 1
Topic 5. Organization of the civil servants’ work: procedures, tools, regulations.
4 lectures ·
Technical and technological support for the remote work of the civil servants.
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Video 1
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Video 2
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Video 3
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Video 4
Topic 6. Organization of remote communications
1 lecture ·
Communications procedures. Communications challenges. Basic ways to set up communication on different levels. Communication channels.
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Video 1
Topic 7. Socio-psychological features of organization of remote work and ensuring daily productivity.
2 lectures ·
Critical psychological issues during the remote work. Recommendations.
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Video 1
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Video 2
Topic 8. Social communications.
2 lectures ·
Psychological preconditions of successful communication during remote work. Social leadership and teamwork during telecommuting.
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Video 1
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Video 2
Topic 9. Emotional intelligence.
3 lectures ·
Psychological tools to neutralize negative information impact in your daily routine.
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Video 1
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Video 2
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Video 3
Topic 10. Twelve tips for maintaining mental health during remote work.
1 lecture ·
New operational process during the remote work. Mental health and wellbeing: suggestions.
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Video 1
Speakers
Natalya Alyushyna
Volodymyr Kupriy
PhD civil service management.
Andriy Astapov
Head of the expert group on regulatory support for organizational development, adaptation, and evaluation of the Chief Department to develop and implement policies on organizational development, remuneration, adaptation, and assessment of National Civil Service Agency personnel.
Anna Shaposhnikova
Head of the department of organizational and personnel support of advanced training programmes of the USG.
Lyubov Naidenova
Deputy Director for Research at the Institute of Social and Political Psychology of the National Academy of Pedagogical Sciences of Ukraine, Head of the Laboratory of Mass Communication and Media Education, the Doctor of Psychology degree (PsyD), Corresponding Member of the National Academy of Pedagogical Sciences of Ukraine.
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